Thank you for visiting and shopping at Finola Belle. We are happy that you love our products. Please note that orders are generally shipped within 2 - 3 business days. For us to offer affordable prices on products and free shipping, we ask that you allow us 12 to 20 business days to receive your order. Some items may take 2 to 7 business days, others may take a longer time. With an order of multiple items, some items may be shipped to you in separate packages. Our packages are shipped from different fulfillment locations and will include the shipping address, should you wish to return the item. However, please email us at email@example.com. It is our pleasure to work with you to make sure you are satisfied. Thank you for your business.